You received an email but it contained no sequence information
This occurs either when the samples have failed and generated no sequence, or
in certain cases when the computer simply could not find the results
- Did the Core technicians send you any explanatory comments?
- If your sequence failed, it may have generated no sequence data at
all. The technicians should have said something ("no bands", "uninterpretable
data", "only baseline noise", "bands too dim to analyze"). Check the
email for a comment like these, and if its there, the problem is in
the actual sequencing steps, not simply a computer glitch.
- No comments in there?
- If there are no comments AND no sequence, you need to contact
the Core and ask about it. This is clearly a mistake on our part,
and should be easily fixed.
If you have any questions of comments, please contact Dr. Robert Lyons,
Director of the DNA Sequencing Core.